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Acceptance Tests: The Best Medium of Communication Between Stakeholders (if done right)
It’s a nice pleasant morning, and you have just entered the office. You greet your friends and grab a cup of coffee. You check your email and there is a new story assigned to you. “As a customer, I get my usage logs backed up” This is where is fun begins. Communicating Requirements A…
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Creating Outbound Call Warm Transfer Using Twilio In Python and Django
Have you ever been connected to a call where it was transferred to a third person for further assistance? Well, that’s call transferring. Warm transfer of calls, in contrast to cold transfer, doesn’t disconnect the call in between and thus gives the customers a more seamless experience. Recently at work, I was building a system…
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Fail Fast: Hone Your Ability to Recover and Respond Quickly
It’s close to midnight and you are about to wrap your day off. Suddenly you get a pager-duty to resolve a critical bug that’s failing some of the automated reporting emails. You go on to check the logs in the log management tool. This is not the ideal time to find out that logs are not…
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Priyank Verma 